Shipping & Delivery
Customs charges outside the EU
Taxes, custom charges and import duties may apply to deliveries to countries outside of the EU. If they apply they will need to be paid before the parcel will be released for delivery Please note that you will need to meet any additional charges for customs clearance; we have no control over these charges and cannot predict what they may be. As customs policies vary from country to country, please contact your local Tax or Customs office for further details.
If you happen to be out when your order is delivered your postman or courier will leave a delivery card telling you they tried to deliver but no one was home. This card should contain instructions for you to either collect your order, or arrange delivery at a time that suits yourself.
Please note: if your order is not collected by you from the courier and is returned to us you will be charged the additional costs of despatching the order again.
- VAT no: 196794732